Subscription Policy

5. SUBSCRIPTION POLICY

Some MHE products may be offered as a subscription. This policy explains how subscriptions, changes and cancellations work.

  1. How subscriptions work
  • When you subscribe, you’ll receive repeat deliveries at the frequency you choose at checkout (for example, every 30 days).
  • Your payment method is stored securely by our payment provider and charged automatically before each delivery, at the subscription price shown when you subscribed, unless you chose to pay in advance.
  • Subscriptions continue until you cancel. Prepaid subscriptions renew at the end of their term unless you cancel before the renewal date.
  1. Managing or cancelling
    You can skip a delivery, change the frequency or cancel at any time, with no cancellation fee:
  • Use the “Manage subscription” link in your order confirmation email, or
  • Email support@mheformula.com with your order number.
    To avoid being charged for your next delivery, cancel or skip before your next billing date. Changes made after a charge has been processed apply to the following delivery.
  1. Returns and refunds
    Subscription deliveries follow our Refund Policy, including the VitalZen 90-Day Satisfaction Guarantee where it applies.
  2. Contact us
    Email: support@mheformula.com · Phone: +1 (202) 773-6154 ·