PRIVACY POLICY
Last updated: October 15, 2026
MHE Business LLC (“MHE”, “we”, “us”) operates mheformula.com. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have.
- Information we collect
- Information you give us: name, email, phone number, shipping and billing address, and messages you send to customer support.
- Order information: products purchased, order amounts and order history. Payment card details are processed by our payment providers (such as Shopify Payments, PayPal and Shop Pay); we do not store full card numbers.
- Device and browsing information: IP address, browser and device type, pages viewed and how you interact with the site, collected through cookies and similar technologies.
- How we use your information
- To process, ship and support your orders, returns and guarantee claims.
- To communicate with you about your order and respond to your questions.
- To send marketing emails or messages, only if you’ve opted in. You can unsubscribe at any time using the link in any email.
- To understand how the site is used, improve it and measure our advertising.
- To prevent fraud and comply with legal obligations.
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How we share your information
We share personal information only with service providers that help us run the store, such as our e-commerce platform (Shopify), payment processors, shipping carriers, customer support and email tools, and analytics and advertising partners. We may also share information when required by law or to protect our rights. We do not sell your personal information for money. -
Cookies and advertising
We use cookies and similar technologies to keep the site working (for example, your cart), remember your preferences, analyze traffic and show you relevant ads on other platforms. You can control cookies through your browser settings and, where available, through the cookie banner on our site. Disabling some cookies may affect how the site works. -
Your rights
Depending on where you live (including California and other US states with privacy laws), you may have the right to access, correct or delete your personal information, to receive a copy of it, and to opt out of targeted advertising or the “sale” or “sharing” of personal information as those terms are defined by law. To make a request, email support@mheformula.com. We will verify your request and respond within the time required by law, and we will not discriminate against you for exercising your rights. -
Data retention
We keep your information for as long as needed to fulfill your orders, provide support and meet our legal, tax and accounting obligations, then delete or anonymize it. -
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data. -
Children
Our site is not directed to children under 13, and we do not knowingly collect their personal information. Purchases must be made by adults. -
International users
We are based in the United States. If you visit from outside the US, your information will be transferred to and processed in the United States and other countries where our service providers operate. -
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. -
Contact us
MHE Business LLC
412 W 7th St, Ste 981, Clovis, NM 88101, United States
Email: support@mheformula.com · Phone: +1 (202) 773-6154